Difficult travelling

This weekend I realised that travelling is not always so easy! Especially not if you travel by Swedish rail. I will not comment on the one hour delay we had on the way from Gothenburg to Helsingborg as that was due to some accident between Varberg and Falkenberg and I kind of assumed that it could have been someone who committed suicide and that is really nothing you can blame SJ (Swedish Rail) for. But my friends who were travelling from Germany to Helsingborg got stuck in Malmö simply because the rail company did not have any staff!!
The worst thing was however when we tried to get the tickets for one of my German friend who wanted to go back to Osnabrück on Sunday. First we went to the travel centre/ train station in Helsingborg. There we found out that there was no ticket counter. You could buy tickets for domestic travel in the automats or at a kiosk, but not for international travel. When we asked how to get tickets to Germany they referred us to the internet or the phone booking. I thought that was absolutely amazing. However, I tried to make the call only to find out that the international ticket office was open Monday to Friday 8 o’clock to 18 o’clock. Period, full stop! At the homepage I got the same information. No possibility to make the reservation there, but only a reference to the same phone number! Amazing! It is really not possible to get an international train ticket on a weekend!!! Unless you happen to be in Stockholm, Gothenburg, Malmö, Lund or Uppsala!!
On the way back to Gothenburg the train was running on time, but there was no staff on the train the whole trip! What a pity I had bought the ticket as no one checked it; I could have saved the fare! I wonder where hell all the money that I have spent on train tickets this last year has gone!